Privacy Policy

PRIVACY POLICY

Dynamic Performance R/C
www.dp-rc.com

Effective Date: September 21, 2026
Last Updated: September 21, 2026

Dynamic Performance R/C (“DPRC,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.dp-rc.com, create an account, place an order, communicate with us, participate in promotions, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us, including:

Name
Billing address
Shipping address
Email address
Telephone number
Customer account information
Order and purchase history
Product preferences
Communications with our customer service team
Information submitted through forms, promotions, contests, or other features of our website

When you make a purchase, payment information may be collected and processed by our payment processing providers. DPRC does not necessarily directly store complete credit or debit card information.

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Date and time of visits
Shopping cart activity
Website interactions
Cookie and similar technology information

This information may be used to operate our website, understand how customers use it, improve performance, prevent fraud, and provide a better shopping experience.

2. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Process and fulfill orders
Process payments
Ship and deliver merchandise
Provide order confirmations and shipping updates
Create and maintain customer accounts
Respond to customer service inquiries
Process returns, exchanges, refunds, and warranty requests
Detect and prevent fraudulent or unauthorized transactions
Improve our website, products, and customer experience
Maintain website security
Analyze website traffic and shopping activity
Maintain business and transaction records
Send promotional emails, special offers, product announcements, or other marketing communications where permitted
Administer contests, promotions, loyalty programs, or similar programs
Comply with applicable laws and legal obligations

3. HOW WE SHARE INFORMATION

DPRC does not disclose customer personal information to third parties simply for their independent use unless disclosed in this Privacy Policy or otherwise permitted by law.

We may share information with trusted companies and service providers when reasonably necessary to operate our business and provide services to our customers.

These may include:

Payment processors
Credit card networks
Banks and financial institutions
Shipping and delivery companies
Website hosting and e-commerce providers
Email and communication providers
Analytics providers
Fraud prevention and security providers
Information technology providers
Professional advisors
Advertising and marketing service providers

These third parties may receive information necessary to perform services on our behalf or facilitate transactions requested by our customers.

We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, a court order, subpoena, government request, investigation, or other legal process, or to protect the rights, property, security, or safety of DPRC, our customers, or others.

If DPRC or its assets are involved in a merger, acquisition, sale, restructuring, or similar business transaction, customer information may be transferred as part of that transaction.

4. PAYMENT INFORMATION

Online purchases may be processed through third-party payment processors.

Payment processors may collect information necessary to authorize and complete your transaction, including payment card information and billing information.

DPRC uses commercially reasonable measures and reputable service providers to help protect payment transactions. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

Keep items in your shopping cart
Remember account or website preferences
Maintain website functionality
Understand how visitors use our website
Measure website performance
Detect fraud or suspicious activity
Improve our website and services
Measure advertising effectiveness
Provide relevant advertising where applicable

Most browsers allow users to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of portions of our website.

6. ANALYTICS AND ADVERTISING

We may use third-party analytics, advertising, or measurement services to understand website traffic, customer interactions, and the effectiveness of our marketing.

These providers may use cookies, pixels, or similar technologies to collect information about visits to our website.

Depending on the services used and applicable law, visitors may have options to limit certain types of tracking or targeted advertising.

7. EMAIL AND MARKETING COMMUNICATIONS

Customers may receive transactional communications related to orders, accounts, shipping, returns, or other customer service matters.

If you elect to receive promotional emails from DPRC, we may send information regarding:

New products
Sales
Special offers
Events
Promotions
Store news
Other DPRC-related information

You may unsubscribe from promotional emails by using the unsubscribe link provided in applicable marketing emails.

Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications concerning an order or customer account.

8. TEXT MESSAGES

If DPRC offers SMS or text message communications and you choose to participate, we may use the telephone number you provide to send messages consistent with the program to which you subscribed.

Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Message and data rates may apply depending on your wireless provider.

Customers may follow the instructions contained in applicable messages to discontinue marketing text communications.

9. DATA SECURITY

DPRC takes reasonable administrative, technical, and physical measures designed to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, or electronic transmission is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

Customers are responsible for maintaining the confidentiality of their account credentials and passwords.

10. DATA RETENTION

We may retain customer information for as long as reasonably necessary to:

Complete transactions
Maintain customer accounts
Provide customer service
Maintain business and accounting records
Process warranties, returns, or disputes
Prevent fraud
Enforce our agreements
Meet tax, accounting, and legal requirements

Information may be deleted or anonymized when it is no longer reasonably required for these purposes, subject to applicable legal and business requirements.

11. CHILDREN'S PRIVACY

Our website and online store are intended for a general audience and are not directed specifically toward children under the age of 13.

We do not knowingly solicit or collect personal information online from children under 13 without appropriate parental consent.

If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take reasonable steps to address the information in accordance with applicable law.

Parents or legal guardians who believe a child has provided personal information to us may contact DPRC using the information provided below.

12. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request that we:

Provide information about personal information associated with you
Correct inaccurate information
Delete certain information
Stop certain marketing communications
Address other privacy-related requests available under applicable law

Some requests may be subject to exceptions, including information that DPRC must retain for legal, accounting, fraud prevention, transaction, warranty, or other legitimate business purposes.

We may take reasonable steps to verify your identity before processing certain requests.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms, manufacturers, payment providers, or other online services.

DPRC is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage customers to review the privacy policies of third-party websites before providing personal information to them.

14. FRAUD PREVENTION

To protect DPRC and our customers, we may use customer, transaction, device, payment, and order information to detect, investigate, and prevent suspected fraud, unauthorized transactions, chargebacks, abuse, or other potentially unlawful activity.

Information may be shared with payment processors, financial institutions, shipping providers, fraud prevention providers, law enforcement, or other appropriate parties when reasonably necessary for these purposes or as permitted by law.

15. CHANGES TO THIS PRIVACY POLICY

DPRC may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.

When changes are made, the updated Privacy Policy will be posted on www.dp-rc.com, and the “Last Updated” date will be revised.

We encourage customers to periodically review this Privacy Policy.

16. CONTACT US

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact:

Dynamic Performance R/C
Littleton, New Hampshire
Website: www.dp-rc.com

Please include sufficient information for us to understand and respond to your request.